Your Responsibilities 1. Timetable Management * Communicate promptly with students regarding timetable changes, progression, and pathway options * Maintain accurate records using the timetable tracker. * Coordinate the selection of pathways for students. * Communicate details about certificate programs available for students. * Ensure SYS is prepared for intake and promptly address any related issues. * Collaborate with the Berlin team on English enhancement courses. * Collaborate with the Berlin team on Spanish and English lessons (Inlingua) * Create modules and add students to Canvas for Study Methods and Research Methodology. 2. Attendance Monitoring * Monitor student attendance closely in adherence to the Policy and Process * Issue attendance warnings as necessary and track student feedback * Prepare attendance reports and handle related queries via the Attendance mailbox * Liaise with lecturers regarding attendance registers and any associated issues. * Process absence authorization requests, excuses, and Attendance Letter requests. 3. Supervision of Deferrals, term-breaks,



withdrawals, and course changes for the BCN/Madrid campus students. * Sending withdrawal notices. * Following up with online student 4. Study Tools Support * Support newly registered students * Offer assistance to students navigating Canvas, the Student Portal, Outlook, and ProQuest, and liaise with departments when necessary 5. Event management including Orientation, info-sessions, and graduation. 6. Coordinate module surveys and achieve 60% of response rate. 7. Supporting registration and finalization of registration on campus where needed 8. Support students on non-academic matters: student services matters, including TIE, accommodation, health insurance and events. 9. Student conduct: Coordinating informal and formal disciplinary processes, meetings, panels, communications, case records and required external reporting. 10. Letters and documentation: Issuing matriculation, partner matricu

📌 Program Coordinator (España)
🏢 Global University Systems
📍 España