Mercier Consultancy MD is excited to announce an exceptional opportunity for a Hebrew Speaking Customer Service Agent to join a vibrant team, with the advantage of working in beautiful Bulgaria and paid relocation support. In this role, you will be responsible for providing outstanding customer service to Hebrew-speaking clients, ensuring they receive the support needed regarding our products and services. Responsibilities * Assist Hebrew-speaking customers through various channels, including phone, email, and chat, addressing inquiries and providing information on products and services * Deliver exceptional and personalized support, ensuring high levels of customer satisfaction * Resolve customer complaints and inquiries promptly,



employing a professional and empathetic approach * Document all customer interactions accurately in the CRM system for follow-up and quality assurance * Work closely with internal teams to address and resolve more complex customer issues as needed * Stay informed about product developments and company policies to provide up-to-date support Requirements * Fluency in Hebrew (both written and spoken); proficiency in English is preferred * Previous experience in customer service, preferably in a remote or international environment * Strong communication and interpersonal skills with a commitment to customer service excellence * Ability to resolve issues efficiently while maintaining a calm and professional demeanor * Familiarity with CRM systems and basic office software * Self-motivated with the ability to work independently in a remote work environment * A willingness to relocate to Bulgaria and embrace a new culture with paid relocation support Benefits * Competitive Salary * Monthly Performance Bonus * Fully Paid Relocation Package * Fully Paid Training * Private Gym * And Much More... #J-18808-Ljbffr

📌 Hebrew Speaking Customer Service Agent (Canarias)
🏢 Mercier Consultancy MD
📍 Canarias