About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations in the Customer Support Services sector. With a reputation for excellence, we bridge the gap between high-caliber professionals and dynamic global brands, ensuring long-term career growth and success. Danish Speaking Support Specialist About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations in the Customer Support Services sector. With a reputation for excellence, we bridge the gap between high-caliber professionals and dynamic general brands, ensuring long-term career growth and success. Job Overview We are currently seeking a highly motivated professional for a Danish Speaking Support Specialist position in Bulgaria. This role is perfect for those seeking impactful Danish-speaking jobs,



offering the chance to work in a vibrant international hub while providing elite support to our diverse clientele. Key Responsibilities * Act as the primary point of contact for Danish-speaking clients within the Customer Support Services industry * Resolve complex inquiries through phone, email, and live chat with professionalism and efficiency * Maintain high levels of customer satisfaction by providing accurate and timely information * Document all interactions within our CRM system to ensure seamless service continuity * Collaborate with internal teams to identify service improvements and process optimizations * Stay up-to-date with product knowledge to provide expert-level assistance * Ensure all service level agreements (SLAs) are met or exceeded daily Requirements * Native or fluent Danish (spoken and written) * Valid EU passport (mandatory) * Excellent communication skills, both verbal and written, with a focus on empathy and problem-solving * Previous experience in the Customer Support Ser

📌 Danish Speaking Customer Agent (Andalucía)
🏢 Mercier Consultancy MD
📍 Andalucía