Job Responsibilities: * The Vendor Project Manager provides leadership to Welocalize employees (for example localization QA testers/reviewers) working onsite on client premises and remotely to ensure that projects are executed successfully and in a timely manner. * The VPM serves as a liaison between Welocalize and the client to most effectively meet the client’s needs and goals. * Work with the client and other project managers to coordinate testing efforts and schedule resources for projects in multiple labs/locations * Meet with the client to discuss and clarify briefs, policies and requests, deadlines, resource planning and allocation * Collaborate with project managers, testers and producers to keep testing schedules on track * Establish and maintain reliable internal tracking process to oversee attendance, schedules and performance as well as monitor the workload of testers/reviewers in different language groups * Receive new candidates from recruiters and make decisions to invite them for tryout or present them to the client * Guide tester/reviewer candidates through tryouts,



serving as the primary contact and escort for testers while onsite at client facility * Manage onboarding procedures for new testers/reviewers * Provide technical and general linguistic training, coaching and guidance to address performance concerns and improve speed and quality of testers’/reviewers’ work * Compile and maintain training materials and operating guidelines * Respond to testers’/reviewers’ scheduling requests and other needs or issues * Gather information and feedback from testers/reviewers about performance, workload management, and any work-related issues * Actively seek feedback from the client about the team's performance; identifying challenges and inefficiencies in workflow and systems; and discussing areas of improvement * Work with the client company managers and producers to improve and streamline the localization/reviewing process, driving efficiency and effectiv

📌 Vendor Project Manager (San Sebastián)
🏢 Welocalize
📍 San Sebastián