Player Support Specialist - Hungarian and English - Paid Relocation to Sofia Mercier Consultancy MD is delighted to present an exceptional opportunity for a Player Support Specialist fluent in both Hungarian and English, with a paid relocation to the dynamic city of Sofia, Bulgaria. This position is idóneo for individuals passionate about gaming and wanting to make a positive impact on the player community. You will be responsible for assisting players with their inquiries, ensuring they have a seamless gaming experience. Key Responsibilities * Provide outstanding player support via email in Hungarian. * Assist players with questions regarding game features, technical issues, and account management. * Resolve player concerns swiftly to enhance player satisfaction and loyalty. * Document player interactions effectively to improve overall service quality. * Work collaboratively with other teams to communicate player feedback and insights. * Remain informed about game updates and best practices in customer support to provide knowledgeable assistance.



Requirements * Fluency in both Hungarian and English (oral and written) is required. * Experience in customer support or player support roles is a plus. * Strong understanding of gaming culture and familiarity with popular game titles is beneficial. * Excellent communication and interpersonal skills, with a strong focus on customer service. * Ability to troubleshoot technical issues and offer effective solutions. * Strong organizational skills to manage multiple player inquiries efficiently. * Willingness to relocate to Sofia, Bulgaria, with provided accommodation and support. Benefits * Competitive Monthly Salary. * Fully Paid Relocation Package. * Monthly Performance Bonus. * Monthly Accommodation Bonus. * Fully Paid Training. * Health Insurance. * And Much More … Seniority Level * Entry level Employment Type * Full-time Job Function * Customer Service * IT Services and IT Consulting #J-18808-Ljbffr

📌 Player Support Specialist (Santander)
🏢 Mercier Consultancy Medical
📍 Santander