Arabic Speaking Back Office Gaming Support Specialist About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We take pride in being the bridge for professionals seeking high-impact careers through exclusive jobs in Bulgaria and beyond, ensuring our candidates land in environments where they can truly thrive. Job Overview We are currently scouting for a dedicated professional to join our team as an Arabic Speaking Back Office Gaming Support Specialist in Bulgaria. This role is a unique opportunity to immerse yourself in the fast-paced Gaming & Esports industry, providing critical back-office oversight and support to ensure a seamless experience for a general Arabic-speaking player base. Key Responsibilities * Manage and resolve complex back-office inquiries for high-profile Gaming & Esports platforms * Monitor player accounts to ensure compliance with industry safety standards and fair play regulations * Provide high-level,



professional communication in Arabic to support player account management * Collaborate with internal departments to address technical issues affecting the regional gaming experience * Analyze game data and player feedback to suggest improvements for the Arabic-speaking market * Maintain meticulous documentation of all support cases within the company's internal gaming database * Stay updated on the latest trends and shifts within the global Gaming & Esports landscape Requirements * Native or fluent Arabic (spoken and written) is mandatory for this role * A deep passion for the Gaming & Esports industry and an understanding of its unique community * Strong problem-solving skills and the ability to work independently in a professional back-office environment * Excellent command of English for internal team communications * Previous experience in customer support or administrative roles is considered a signific

📌 Arabic Speaking Back Office Gaming Support Specialist (Gijón)
🏢 Mercier Consultancy MD
📍 Gijón