About the Role We are recruiting on behalf of a leading general customer experience company for a Spanish & English Customer Support Specialist to join a project for a major Spanish Airline. Based on-site in Lisbon, Portugal, you will act as the first point of contact for passengers, providing support for flight bookings, inquiries, and customer care in a fast-paced environment. Key Responsibilities * Handle incoming customer inquiries, flight reservations, and service requests via phone and email. * Provide accurate and timely information regarding flight schedules, ticketing, and airline policies. * Resolve passenger issues efficiently while maintaining high customer satisfaction standards. * Document customer interactions accurately in the system. Requirements * Language Proficiency: Native or high fluency in Spanish,



alongside intermediate English (B1 level). * Location & Work Model: Candidates based in Lisbon, surrounding cities/areas, or currently residing in Spain who are ready to relocate immediately to Lisbon for an On-site role. * Availability: Immediate joiners required (Start Date: September 17, 2026). * Skills: Excellent communication skills, customer-oriented mindset, and basic digital literacy. What We Offer * Full-time position within an international and dynamic team environment. * Comprehensive training program provided upon joining. * Opportunity to work with a prominent brand in the aviation industry. #J-18808-Ljbffr

📌 Customer Support Specialist (Andalucía)
🏢 Cross Border Talents
📍 Andalucía