Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Reservations Agent to work closely with Trivago in vibrant Athens, Greece. This role includes paid relocation, allowing you to immerse yourself in a dynamic work environment while providing outstanding service to Dutch-speaking clients. You will assist customers with their hotel bookings, ensuring seamless communication and high customer satisfaction. Key Responsibilities * Manage hotel reservations for Dutch-speaking clients via phone, email, and chat using the Trivago platform * Provide accurate information about hotels, pricing, amenities, and special offers to support clients' booking decisions * Confirm booking details promptly and ensure smooth transaction processes * Handle customer questions and resolve any booking-related issues professionally and efficiently * Maintain comprehensive records of bookings and client interactions in CRM systems * Keep up-to-date with industry trends, hotel inventory,



and Trivago updates to deliver optimal customer experience Requirements * Fluent in Dutch (written and spoken); proficiency in English is an advantage * Prior experience in hotel reservations, customer service, or working with Trivago or similar platforms is preferred * Strong enthusiasm for travel and knowledge of the hospitality sector * Excellent communication and problem-solving skills focused on customer satisfaction * Proficiency with CRM systems and standard office software * Self-driven, organized, and able to work independently in a fast-paced environment * Willingness to relocate to Athens, Greece, with full paid relocation support provided Benefits * Competitive Monthly * Fully Paid Relocation Package * Monthly Performance BonusFully Paid Training * Health Insurance * 2 Extra Salaries Per Year * And Much More.. #J-18808-Ljbffr

📌 Dutch Reservations Agent For Trivago (Vigo)
🏢 Mercier Consultancy MD
📍 Vigo