Take Your Customer Service Career to the Next Level Do you enjoy helping people and making every customer interaction a positive one? Join a dynamic international team as a Customer Specialist and become a key part of delivering excellent customer experiences. Role Overview As a Customer Specialist, you will be the first point of contact for customers, providing professional, personalized support across a variety of topics, including inquiries, orders, accounts, products, services, and general requests. Through phone, email, chat, and digital channels, you will understand customer needs, provide effective solutions, and ensure a smooth experience from the first interaction to resolution. Key Responsibilities * Provide friendly, professional, and efficient customer support via phone, email, chat, and other digital channels. * Assist customers with inquiries related to orders, deliveries, accounts, payments, products, and services. * Understand customer needs and provide accurate, clear, and relevant information. * Handle questions, complaints,



and concerns efficiently while maintaining a positive and customer-focused approach. * Support customers in navigating processes, platforms, products, and services. * Accurately record customer interactions, requests, and resolutions in internal systems. * Work closely with internal teams to ensure issues are resolved quickly and effectively. * Identify recurring customer concerns and provide feedback to help improve processes and service quality. * Stay up to date with company products, services, policies, and procedures through ongoing training. Requirements * Language Skills: Fluent in Hebrew (C1/C2 level) and English (B2 level) * Eligibility: EU citizenship or valid Portuguese residency card * Skills: Strong analytical, creative, and communication abilities * Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field Why Join Us * Competitive Salary: We offer attractive compensation t

📌 Hebrew Customer Specialist in Lisbon | Relocation Package (España)
🏢 BlueView Talent
📍 España