15 oct
|
AmTrav
|
Barcelona
Perk is seeking a Senior Director of Customer Care Spend to lead the Spend product's integral operations and deliver a 7-star customer experience. ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. You'll supervise a growing team of in-house and outsourced professionals, design scalable processes, and partner with cross-functional teams to ensure high satisfaction and operational excellence. xqysrnh You will define vision, strategy, and KPIs, owning regional performance and driving improvements in CSAT, SLA, churn, and productivity.
📌 Global Spend Customer Care Director (Barcelona)
🏢 AmTrav
📍 Barcelona