Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally. Sarena de Muro Mallorca Resort Destination by Hyatt is seeking a dynamic F&B; Pool Manager. In this role you will be responsible for delivering superior Food and Beverage Service and maximizing customer service. This position reports to the Director of F&B.; Key Responsibilities * Coordinating daily pool restaurant management operations * Maintain high standards of high-quality control * Oversee smooth operations in all areas, including the pool kitchen and bar areas * Deliver superior food and beverage service and maximizing customer satisfaction * Respond efficiently and accurately to restaurant customers * Delegate responsibilities and supervise business operations * Support in hiring, training, motivating, and coaching employees as they provide attentive, efficient service to pool customers,



assess employee performance and provide helpful feedback and training opportunities * Resolving conflicts or complaints from pool and bar customers and employees * Monitoring store inventory activity and ensuring proper provisions * Support Operations Managers to manage procurement/purchasing, vendor relations * Provide effective and efficient processes and strategies to evolve revenues and controls on expenses (generate and manage cost reports) * Support Operations Managers to establish and achieve business and profit objectives – Financial responsibility of the restaurant * Ensure staff members follow company policies and procedures * Other duties to ensure the overall health and success of the business Qualifications * Proven Leadership skills. * Proven Food and Beverage management experience (Restaurant management) * Preferred F&B; school diploma or degree in service management or related field * Minimum 2 years in a Management/Assistant Management position * Up to date with F&B; trends and best practices * Knowledge of bartend

📌 Pool Manager Sarena de Muro Resort (Bilbao)
🏢 Hyatt Hotels
📍 Bilbao