Job description Duties Include * Maintaining all Mexico based employee documentation/files. * To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents. * Perform HR/related activities on HRIT tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire). * Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements * Assist with Tier One general inquiries such as policy content, basic leave questions, employee's requirements to update documents such as life insurance and other transactional requests. * To process the various HR transactions as per the laid guidelines/SOP * Manage calls from employees & other HR Staff (Proficient English/verbal communication skills) * To receive/respond to email inquiries and assigned tickets - (Proficient writing skills)



* To perform tasks within the established turnaround time and capable of multitasking on a day to day basis * Open for new business process changes and adaptability for new systems/technology * Entering/maintaining data in HCM modules * Meeting with Ministry of Labor and other external agencies where necessary for submitted mandatory forms/documentation * Other onsite responsibilities as assigned. Basic Qualifications * Relevant Bachelor's degree, or equivalent combination of education and experience * Proficient in English and Spanish * Preferred location in Guadalajara or Mexico City and the ability to commute and report to NTT Guadalajara or Mexico City Office * High level of accuracy and attention to detail * Proficient organizational skills * Ability to work independently * Preferred previous experience working with filing and inventories. * Solid communication and interpersonal skills with proven experience in handling confidential information with utmost confidentiality, tact,

📌 HR Operations Jr Associate (Castilla-La Mancha)
🏢 NTT America
📍 Castilla-La Mancha