Underwriting Operations Technician – Offline (German Speaking) Madrid, Spain Job Description Chubb is looking for an Underwriter Operations Technician – Offline to support the end-to-end processing of offline business within the UWR Centre. This role helps ensure efficient operations, accurate data handling, and strong service delivery across underwriting support activities. Key Responsibilities: - Support offline underwriting operations and language-dependent branch activities. - Enter data into underwriting and other business systems accurately and within SLA. - Prepare policy documentation and underwriting files to meet quality and audit standards. - Manage broker and internal queries, including credit control support and issue resolution. - Support QA, reporting, and operational process improvements. - Assist with system testing, user acceptance testing, and new business tools. - Work closely with local teams, brokers, and the wider operations team to deliver excellent service. Qualifications - Strong analytical and communication skills. - Fluent level in English, and German.
Any other european language (ideally Dutch, Italian, French or Spanish) would be highly valued. - Some insurance experience, with a desire to grow your career in the industry. - Good attention to detail and a strong customer service mindset. - Ability to work independently and collaboratively in a fast-paced environment. - A proactive, solution-oriented approach and willingness to learn new systems. - Good commands using Ms Excel and AI tools. What we offer in return: - 32days of vacation a year - 2 days working from home option + additional adaptable days - Working from home allowance - Entry time flexibility - Private medical insurance - Life and accident insurance - Pension plan - Stock purchase plan - Employee assistance program - Comprehensive Learning & Development offer Our core values—Integrity, Client Focus, Respect, Excellence, and Teamwork—guide how we live and work. We are commit
📌 Underwriting Operations Technician – Offline (Comunidad de Madrid)
🏢 Chubb European Group
📍 Comunidad de Madrid
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