Underwriter Operations Technician – Offline - German Speaking (12 months) Madrid, Spain Job Description Chubb is looking for an Underwriter Operations Technician – Offline to support the end-to-end processing of offline business within the UWR Centre. This role helps ensure efficient operations, accurate data handling, and strong service delivery across underwriting support activities. This is a fixed term 12 months contract Key Responsibilities: * Support offline underwriting operations and language-dependent branch activities. * Enter data into underwriting and other business systems accurately and within SLA. * Prepare policy documentation and underwriting files to meet quality and audit standards. * Manage broker and internal queries, including credit control support and issue resolution. * Support QA, reporting, and operational process improvements. * Assist with system testing, user acceptance testing, and new business tools. * Work closely with local teams, brokers, and the wider operations team to deliver excellent service.
Qualifications * Strong analytical and communication skills. * Fluent level in English and German. Any other european language (ideally Dutch, Italian, French or Spanish) would be highly appreciated. * Some insurance experience, with a desire to grow your career in the industry. * Good attention to detail and a strong customer service mindset. * Ability to work independently and collaboratively in a fast-paced environment. * A proactive, solution-oriented approach and willingness to learn new systems. * Good commands using Ms Excel and AI tools. What we offer in return: * 12 months of fixed term contract * 32days of vacation a year * 2 days working from home option + additional adaptable days * Working from home allowance * Entry time flexibility * Life and accident insurance * Pension plan * Comprehensive Learning & Development offer Our core values—Integrity, Client Focus, Respect, Excellence, and Teamwork—guide how we live and work. We
📌 Underwriter Operations Technician – Offline (Comunidad de Madrid)
🏢 Chubb European Group
📍 Comunidad de Madrid
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