15 oct
|
CBTALENTS
|
Cataluña
15 oct
CBTALENTS
Cataluña
Portugese & English Customer Support Representative Looking for an exciting international opportunity? Join a general customer support team and build your career in a dynamic, multicultural environment while making a positive impact through exceptional customer service. Location: Athens, Greece Work Model: On-site Why Join This Opportunity? * Competitive salary and attractive benefits * Comprehensive training and onboarding * Career growth and development opportunities * International and multicultural work environment * Supportive team culture * Opportunity to develop valuable customer service skills Key Responsibilities * Provide customer support via chat, email, and phone in Portuguese. * Assist users with account settings, content-related inquiries, and refund requests.
* Troubleshoot technical issues and resolve customer concerns efficiently.Review flagged content to ensure compliance with community standards. * Identify issues such as phishing, spam, and malware. * Deliver an outstanding customer experience while maintaining high-quality service. Requirements * Portuguese (C1 or native) and English (C1). * Strong written communication skills. * Good critical thinking and decision-making abilities. * Comfortable working in a fast-paced environment. * Basic PC skills and typing speed of at least 25 WPM with 85% accuracy. * Previous customer support experience is a plus but not required. * Must have valid work authorization in Greece #J-18808-Ljbffr
📌 --'-- ------ ------------------- ------ -- ------, ------ (Cataluña)
🏢 CBTALENTS
📍 Cataluña