Support the marina team in delivering a welcoming, friendly and professional experience to all guests and visitors. Help customers with their daily needs and ensure smooth front office operations during the busy season. * Welcome customers and visitors to the marina * Support guests during arrival and departure * Answer customer questions in person, by phone or email * Support enquiries, mooring sales, invoices and booking administration work. * Handle customer requests in a friendly and professional manner * Handle and Support collection processes,



by mails or outbound calls * Assist with check-in procedures and customer documentation * Help maintain customer information in the system * Work closely with marina teams to ensure excellent customer service * Assist with general front office and administrative tasks * Support the team in resolving simple customer issues Core Competencies, knowledge and Experience: * Friendly and positive attitude * Customer-oriented mindset * Team player with a “can do” attitude * Organized and reliable * Ability to remain calm during busy periods * Eagerness to learn and support the team * Excellent communication (written and verbal) and presentation skills Must have professional/technical qualifications: * Previous Customer service or hospitality experience * Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) * Fluency in English – verbal and written * A second language will be highly appreciated * University degree will be considered a plus #J-18808-Ljbffr

📌 Front Office Representative Seasonal (Región de Murcia)
🏢 D-Marin
📍 Región de Murcia