* Global Service Excellence Leader * An exciting opportunity to lead a global services organisation. Global industrial company. o Define and execute the integral services strategy in alignment with the company's growth objectives. o Lead and develop an international leadership team, fostering a culture of performance, accountability and continuous improvement. o Drive organisational effectiveness and scalability across a large, geographically dispersed services function. o Ensure strong alignment between service operations, commercial teams and customer success objectives. o Establish and monitor key performance indicators (KPIs) to enhance operational performance and customer experience. o Oversee service agreements, support models and customer-facing service delivery frameworks. o Identify opportunities to improve efficiency, service quality and long-term customer value. o Act as a strategic partner to senior leadership on matters relating to customer support and service operations. Great opportunity #J-18808-Ljbffr

📌 Global Service Excellence Leader (España)
🏢 Michael Page
📍 España