What Is Exoticca? ¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato. Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet. We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation. What You Will Do: Primary Focus: Outbound/Inbound Calls. The main function will be making calls. For a 4-hour shift, between 2 and 3 hours will be spent calling markets in Spain, Mexico, the USA/Canada, and the UK. Therefore, fluency in both English and Spanish is essential.



Basic Salesforce Case Management: Handling simple inquiries via email, such as sending links to training calendars or providing basic information about the platform, specific trips, or destinations. Certificate Creation in Canva: Using pre-existing templates to add names and dates, then sending the completed certificates to agents via Salesforce email. Simple Lead Management in Salesforce: Maintaining organized follow-ups with agents. This includes making calls, scheduling next steps, tracking when training invitations were sent, and rescheduling as needed. Product and Training Presentations: Creating slide decks using established templates and models. This involves migrating and adapting existing information to the specific product or topic required. What We Offer * Paid internship with learning opportunities in an international environment. * Adaptable schedule adapted to university obligations.

📌 B Travel Support Intern (Barcelona)
🏢 Exoticca international
📍 Barcelona