Are you a AIOPS Technician in Madrid seeking a new interesting challenge? If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks: * Operate and evolve an enterprise event management ecosystem based on Splunk ITSI. * Own the episode lifecycle, including correlation, aggregation, prioritisation and remediation activities. * Onboard new monitoring sources from ingestion through production deployment. * Manage integrations across monitoring, ITSM and on-call platforms. * Design and deliver automated remediation capabilities and recovery actions. * Build and maintain AI-assisted operational agents and knowledge retrieval capabilities. * Evaluate, pilot and support migrations to new AIOps platforms and tooling. * Perform incident investigations, root cause analysis and operational documentation management. * Splunk ITSI * ServiceNow * PagerDuty * Python * LangGraph * FastAPI Years' experience: 3 to 10 years Required qualification:



FP or university degree * Hands‑on experience with enterprise event management or AIOps platforms. * Strong integration engineering skills using REST APIs and webhooks. * Experience with CI/CD delivery practices. * ITIL incident, problem and change awareness. Workplace: Hybrid - Madrid Work Schedule: 8x5 + oncall, 9:00AM - 18:00PM Permanent contract - We offer indefinite contracts from the first day. Pay and benefits - Competitive salary and a adaptable compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance). Work from home - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace. Opportunity knocks - Being a part of a growing company, we want to support your path with a career development plan and annual perform

📌 AIOPS Technician (Comunidad de Madrid)
🏢 Tata Consultancy Services
📍 Comunidad de Madrid