ABOUT THE ROLE The Reservations Trainee will perform duties as a Reservations Agent. Daily tasks will include processing individual guest reservations by email and telephone, following the Small Luxury Hotels of the World and Forbes standards; creating and maintaining reservation records; processing booking cancellations and modifications; and providing guests with information about the hotel’s facilities and Ibiza Island. As a Reservations Agent Trainee, you will be proactive in providing exceptional service to guests and travel agents. Program length: 5 to 6 months Starting date: February – March 2027 WHAT´S IN IT FOR YOU * You will have the opportunity to acquire integral knowledge of the reservations department while learning about our standards and systems. * You will get to know the different areas of the hotel. * Free accommodation in a shared room; shared apartment. * Free meal during working hours. * Internship allowance of 500€ gross per month.



WHAT YOU NEED TO HAVE * Enrolled in Hospitality and Hotel Management (Diploma, Bachelor’s or Master’s degree). * Fluency in English and Spanish is essential (C1 level). * Good knowledge of Microsoft Office and previous hospitality experience are desirable. * Passion for delivering excellent guest service, with good organizational, communication and interpersonal skills, attention to detail, and a proactive approach. * Effective problem-solving skills and a team-oriented mindset. * Eligible to work in the EU and based in Ibiza during the internship. *Playa Real S.A. es una empresa comprometida con la igualdad. Playa Real S.A. ofrece igualdad de oportunidades y se compromete a no discriminar a nadie por motivo de raza, sexo, religión, discapacidad, edad, orientación sexual u otro motivo. #J-18808-Ljbffr

📌 Reservations Trainee (Ibiza)
🏢 Nobu Hotel Ibiza Bay
📍 Ibiza