Job Summary We are looking for a motivated and detail-oriented Trainee to join our Software Operations team. This role offers an excellent opportunity to gain hands-on experience in software business operations, process management, reporting, and cross-functional collaboration within an international technology environment. Key Responsibilities * Support day-to-day Software Operations activities. * Assist in tracking operational metrics, KPIs, and service performance indicators. * Maintain and update operational reports, dashboards, and documentation. * Support data validation and analysis activities to ensure data quality and accuracy. * Collaborate with internal teams including Sales, Finance, Business Operations, Vendor Management, and Customer Service. * Participate in process improvement and automation initiatives. * Help manage and monitor operational requests, incidents, and escalations. * Prepare presentations, reports, and operational summaries for stakeholders. * Document procedures, workflows, and best practices.
* Provide administrative and coordination support for ongoing projects. Required Qualifications * Currently enrolled in a Bachelor's or Master's degree program in: Business AdministrationEngineeringInformation SystemsData AnalyticsEconomicsMathematicsOr a related field * Strong analytical and problem-solving skills. * Good knowledge of Microsoft Office Suite, especially Excel. * Strong organizational skills and attention to detail. * Ability to work collaboratively in a team environment. * Good communication skills in both Spanish and English. * Proactive attitude and willingness to learn. Preferred Qualifications * Knowledge of Power BI, Power Automate, Power Query, or Excel advanced functions. * Familiarity with ERP or HR systems (SAP, Workday, etc.). * Basic understanding of business processes and operations management. * Experience using data analysis or reporting tools. Competencies * Analytical Thinking * Teamwork and Collaboration * Adapta