About This Opportunity CTI Staffing is partnering with a leading grocery retail organization to find a Solutions Delivery Analyst II for their technology team, based in Scarborough, ME or Salisbury/Mooresville, NC (remote considered for exceptional candidates). This role owns technical delivery and production support for a critical point-of-sale environment supporting a 24/7/365 retail operation. You'll lead small-to-mid IT initiatives from requirements through deployment, while also serving as a go-to resource for resolving complex production issues. This is a hands-on role for someone who wants ownership, not just a ticket queue. What You'll Do * Serve as the technical subject matter expert for assigned POS systems and applications * Lead small-to-mid IT initiatives from requirements gathering through deployment and hypercare support * Build and manage software and hardware deployment packages independently * Provide second- and third-level production support for critical retail systems * Lead root cause analysis on complex issues spanning multiple systems * Coordinate with QA,



change management, infrastructure, and vendor teams on deployments and incidents * Support operational stability during occasional off-hours and weekend coverage as needed * Mentor and onboard junior team members Requirements CTI Staffing is partnering with a leading grocery retail organization to find a Solutions Delivery Analyst II for their technology team, based in Scarborough, ME or Salisbury/Mooresville, NC (remote considered for exceptional candidates). This role owns technical delivery and production support for a critical point-of-sale environment supporting a 24/7/365 retail operation. You'll lead small-to-mid IT initiatives from requirements through deployment, while also serving as a go-to resource for resolving complex production issues. This is a hands-on role for someone who wants ownership, not just a ticket queue. What You'll Do * Serve as the technical subject matter exper

📌 Remote Systems Engineer I | 1086 (España)
🏢 Cti Consulting
📍 España