Italian Speaking Customer Service Agent For Zenith About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading general brands. We specialize in facilitating seamless career transitions, consistently positioning our candidates at the forefront of the most prestigious jobs in Greece. Job Overview We are currently seeking a motivated professional for the Italian Speaking Customer Service Agent For Zenith position in Greece. This pivotal role within the dynamic Customer Support Services industry offers a unique opportunity to build a career in a world-class environment while enjoying a premium lifestyle in one of Europe's most vibrant cultural hubs. Key Responsibilities * Deliver exceptional customer support services to Zenith users, ensuring a premium experience in every interaction * Maintain a high level of expertise in company products and services to provide accurate and efficient technical assistance * Effectively manage inbound inquiries via phone, email,



and live chat, adhering to quality and satisfaction benchmarks * Document customer interactions and feedback accurately within the CRM to support continuous service improvements * Collaborate with internal teams to resolve complex customer issues, maintaining the high standards expected of Italian-speaking jobs in our network * Proactively identify opportunities for service enhancements to ensure Zenith remains at the pinnacle of the Customer Support Services sector * Contribute to a positive team environment while hitting individual and collective performance targets Requirements * Native or fluent Italian (spoken and written) with excellent communication skills * Valid EU passport (mandatory) to facilitate your smooth transition into one of our exclusive Italian-speaking jobs * Previous experience in a Customer Support Services role is highly advantageous but not mandatory * Professional proficie

📌 Italian Speaking Customer Service Agent For Zenith (Marbella)
🏢 Mercier Consultancy MD
📍 Marbella