DSM-Firmenich AG in Barcelona is seeking a Sr Specialist, Customer Experience to join our Perfumery team. You will manage day-to-day order processing, coordinate with sales, logistics, and planning, and resolve customer inquiries in a fast-paced, integral environment. You'll leverage SAP SD, Excel and PowerPoint to monitor KPIs, drive continuous improvement, and build strong relationships with customers. Fluency in English and French is required, with a proactive, collaborative approach. #J-18808-Ljbffr