French & Italian-Speaking IT Support Specialist | Málaga

French & Italian-Speaking IT Support Specialist | Málaga

15 oct
|
Worldwiders Recruitment
|
Málaga

15 oct

Worldwiders Recruitment

Málaga

French & Italian-Speaking IT Support Specialist | Málaga * Possibility to work 2 days/week from home * Salary 1.700 Gross monthly * Fluent in French and Italian * Locally based in Málaga * Valid NIE and work permit, or an EU passport Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores? Our client is looking for French& Italian-speaking professionals to join their IT Support team in vibrant Malaga Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. You’ll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment. What will you do? * Provide remote IT support to retail stores across Europe * Troubleshoot hardware, software,



applications and incidents * Support retail store systems and POS environments * Handle service requests and incidents following ITIL guidelines * Document solutions and ensure accurate ticket handling * Guide users towards self-service solutions * Act as an advocate for users and their technical needs * Contribute ideas to continuously improve the general IT Service Desk What are we looking for? * Fluent French, Italian and English * An interest in IT and technology * Basic hardware and software troubleshooting skills * Understanding of basic networking concepts * Strong communication and interpersonal skills * Analytical and solution-oriented mindset * Proactive approach to problem-solving * Comfortable with flexible working hours, including occasional weekends * Previous experience with POS systems is a plus, but not essential What’s on offer? * Málaga-based position with 2 days/week from home * Private health insurance after 6 months * 25 vacation days + 10 national holidays * €120 voucher to spend on the group’s brands * Seasonal employee discounts of 50%+ * Office canteen with 70% employer subsidy * Social events and team-building activities * Structured onboardin

📌 French & Italian-Speaking IT Support Specialist | Málaga
🏢 Worldwiders Recruitment
📍 Málaga

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