Job Description

We are seeking an experienced IT professional with a strong background in project management to lead new application development and follow-up support within our Corporate IT team.

The role combines project management responsibilities, with a strong focus on coordinating internal teams and supporting the development of key projects and transition to an in-house support model, while ensuring alignment with SGS’s technical and operational standards.

Key Responsibilities

- Coordinate internal team (and/or support contractors) to ensure delivery of new IT projects, in alignment with Stakeholder requirements.
- Manage internal team to guarantee high-quality application delivery, support and adherence to corporate standards.
- Manage budgets & timeline,



coordinate cross-functional teams, and drive user adoption across the organization at product delivery.
- Proactively identify project risks and issues, developing mitigation plans and escalations where necessary.
- Support the transition of development and support activities from contractors / vendors to internal teams.
- Contribute to the long-term stability, performance, and scalability of the applications under your responsibility.
- Monitor, report and address key KPIs related to application support and development.

📌 Service Delivery Manager (Madrid)
🏢 SGS
📍 Madrid