Job Purpose

You are responsible for leading the end‑to‑end operation of IT/OT services and infrastructure within the plant, ensuring system stability, availability, and business continuity. You work closely with Production, Engineering, Maintenance, and Corporate IT teams to support critical manufacturing systems and enable industrial digitalization initiatives.

Responsibilities

Manage daily IT/OT operations (incidents, problems, changes) following ITIL standards
Monitor and maintain IT/OT systems to ensure optimal performance and availability
Troubleshoot and resolve incidents in critical production systems, ensuring minimal disruption
Maintain IT/OT infrastructure, including networks, servers, and industrial clients
Manage IT/OT asset lifecycle, inventory, and technical documentation
Execute business continuity and disaster recovery activities, including testing and improvements
Ensure compliance with corporate IT standards and cybersecurity guidelines (patching, backups, antivirus)
Support deployment of digital solutions (e.g. MES, SCADA, Smart Factory initiatives)
Collaborate with internal stakeholders (Production, Engineering, Maintenance) to coordinate technical actions
Contribute to continuous improvement and IT/OT operational excellence





Qualifications & Experience Required

Education

Bachelor’s degree in Information Technology, Engineering, or a related field
ITIL certification is a plus

Experience

Minimum 3–5 years of experience in IT/OT operations or industrial IT environments
Experience working in manufacturing or plant environments
Experience supporting critical systems in 24/7 environments

Technical Skills

Strong knowledge of IT/OT infrastructures (networks, servers, industrial systems)
Experience with industrial technologies (e.g. PLCs, SCADA, MES environments) is a plus
Familiarity with monitoring, ticketing, and asset management tools
Understanding of cybersecurity practices in industrial environments
Experience with backup, patching, and disaster recovery processes

Languages

Fluent in Spanish and English (written and spoken)

Soft / Behavioral Skills

Strong problem‑solving and analytical skills
Ability to work under pressure in critical operational environments
Effective communication and stakeholder management
Team collaboration across technical and non‑technical teams
Proactive mindset with a continuous improvement focus

#LI-LV1

📌 IT/OT Support Specialist - Manufacturing (España)
🏢 Bridgestone
📍 España