Andalusia, AL Statement of Purpose Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.” Accountabilities Supervision * Supervises open and close activities during non-service hours. * Provides “work direction” to crew members. * Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate. Q.S.C. Standards * Monitors product quality and takes corrective action where necessary. * Follows store cleaning plan. * Monitors positional and service line organization. * Monitors service times and determines efficiency. * Exhibits positive customer service attitude at all times. Controls * Follows flowcharts, prep projections and “build-to” charts.



* Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary. * Follows store plans as set by the unit manager. * Controls food cost by minimizing waste. Training and Performance Management * Assists in training and cross-training of positional skills, as directed by the unit manager. Policies and Procedures * Follows all procedures in the Operational Procedures Manual. * Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible. * Adheres to cash control and banking policies, knows register procedures. * Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury. * Ensures dress policy is followed at all times. * Follows all maintenance procedures and Preventative Maintenance Schedule duties. Employee Relations * Uses consis

📌 Shift Supervisor (Andalucía)
🏢 The Wendy's
📍 Andalucía