15 oct
|
Pearson VUE
|
Comunidad de Madrid
15 oct
Pearson VUE
Comunidad de Madrid
Responsibilities Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación. * Set the UX direction for ELL, translating product strategy into design strategy and clear team-level execution priorities. * Drive customer experience outcomes across multiple squads, journeys, and surfaces so that learners and teachers experience ELL as one connected system. * Own product-area UX quality, consistency, and cohesion; raise UX maturity across teams so quality is stable and not dependent on individuals. * Role‐model holistic ecosystem mapping and service‐design thinking when shaping multi‐product, multi‐touchpoint experiences. * Lead user research and customer‐discovery practice across ELL, ensuring deep, repeatable insight into learner and teacher needs informs product decisions. * Define design strategies and value propositions grounded in research, behavioural data, and pedagogy. * Partner with regional and segment leaders to localise experiences for institutional, enterprise,
and consumer learners while protecting general coherence. * Own ELL's design system and UX operations, scaling frictionless delivery of interaction, usability, and accessibility patterns across teams. * Create and maintain a UX playbook covering best‐in‐class workflows, UX/AI design, and content strategy. * Operationalise scalable, rule‐based product design systems that raise the floor of craft and accelerate delivery. * Operate as a peer to Product, Engineering, and Program leaders; act as a strategic product and thought partner to the ELL Product Leadership Team. * Build product‐area roadmap alignment with cross‐functional leadership and use clear RACI, escalation, and decision‐making frameworks so teams align without constant escalation. * Coach cross‐functional teams on prioritisation, tradeoffs, and decisions, balancing time‐boxed delivery pressure with long‐term experience quality. *
📌 Lead, UX Designer (Comunidad de Madrid)
🏢 Pearson VUE
📍 Comunidad de Madrid