Are you a French speaker passionate about gaming and technology and interested in starting a new professional experience in sunny Lisbon? We are looking for French-Speaking Customer Support Agents to join an international gaming project in Lisbon, Portugal. This is an onsite position with a fully paid relocation package and permanent accommodation provided, offering an excellent opportunity to combine your interest in gaming with an international customer support career. The Role As a Customer Support Agent, you will assist French-speaking players with account, product and technical-related questions across different communication channels. * Providing customer support via phone, email and chat in French and English * Assisting players with account management, login and payment-related enquiries * Troubleshooting issues involving gaming consoles, software and connected devices * Guiding customers through product setup,



installation and synchronization * Providing assistance before and after product purchases * Helping customers resolve technical and product-related issues * Accurately documenting customer interactions and following internal procedures * Escalating more complex cases when necessary * Delivering a friendly, professional and customer-focused experience What We're Looking For * Fluent French * Good command of English, both written and spoken * Strong interest in gaming, technology and consumer electronics * Excellent communication and problem-solving skills * Previous customer service or technical support experience is an advantage, but not mandatory * Comfortable working with digital tools and learning new systems * Ability to multitask and stay organized in a fast-paced environment * Positive attitude and strong team spirit * Willingness to learn and develop new technical skills * Flexibility to work rotating schedules * Willingness to relocate to Lisbon and work onsite What We Offer * Fully paid relocation package to Portugal * Permanent accommodatio

📌 French-Speaking CS Agent for Gaming Sector (Andalucía)
🏢 RDN Cons
📍 Andalucía