* Envíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud. * Support integral program implementation by ensuring adherence to global processes and solutions. * Drive effective usage and full adoption of relevant core systems, such as SAP functionalities, Project module, Service orders, FSM, One IB, Project Review process. * Engage with key stakeholders to gather and analyze business requirements. * Harmonize business processes across the Hub and with Global BU processes. * Support sharing and adoption of best practices. * Collect and prioritize business process improvement requirements from local BPOs. * Evaluate, document, and submit recommendations for future process changes. * Troubleshoot, analyze, and resolve complex issues. * Implement measures to enhance process efficiency and effectiveness. * Support implementation of metrics to enhance Business Performance, operational efficiency, and Quality. * Conduct data collection and analysis to monitor business process performance.



* Manage data practices across the Hub to ensure accurate management across systems. * Identify training needs for business processes and organize training sessions. Requirements * Degree in Engineering, Business Administration, Information Technology, or related field. * Minimum 5 years of experience in operational roles related to business process management or program implementation in manufacturing or service industry * Strong understanding of change management methodologies and best practices * Proficient in data analysis and reporting, with the ability to synthesize information and derive actionable insights for process improvement. * Excellent communication and interpersonal skills, with the ability to engage and persuade diverse stakeholders at all levels. * Fluency in English (both written and oral) * Willingness to travel (30 – 40%) Core Competencies Demonstrates expertise in business process management

📌 Business Process Owner, HUB Europe (Comunidad de Madrid)
🏢 Hitachi
📍 Comunidad de Madrid