Treatwell is seeking a Director of Customer Experience to lead a multilingual, multi-market CX team, reporting to the Chief Experience Officer. You will set strategy, define operating models and build a scalable structure that drives customer and partner satisfaction across markets. You will shape an AI-enabled support model with Product and Engineering, own KPI framework, and work with country leads to balance local needs with general standards. #J-18808-Ljbffr
📌 Global CX Director, AI-Driven Service (Comunidad de Madrid)
🏢 Treatwell
📍 Comunidad de Madrid
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