About Ukio Ukio is a Barcelona‑based startup focused on providing fully furnished apartments for stays starting at one month, operating across Europe. Responsibilities * Manage the pre‑arrival journey and onboarding of guests, ensuring documentation collection, pre‑arrival checks, and coordinate check‑in logistics. * Track and monitor security deposits, amenity basket inventory, and support invoice coordination and payment follow‑ups. * Act as a point of coordination for key guest accounts, resolve maintenance or operational matters, and proactively identify risks that could affect guest satisfaction. * Collaborate closely with Operations, Maintenance, Housekeeping, and Sales teams to deliver a high‑quality guest experience, monitoring work orders and service requests. * Maintain accurate reporting, account records, and operational documentation, and identify opportunities to improve workflows and internal coordination. * Triage guest and internal support tickets, assess urgency and priority, route requests to appropriate teams, and ensure timely follow‑up.



About You * Open to a temporary contract of 6 months. * Proficient in English (C1) and Spanish. * Excellent customer service, communication skills, and strong attention to detail. * Proactive problem‑solver with a guest‑focused mindset. * Able to manage multiple tasks in fast‑paced environments and collaborate across departments. * Adaptable, quick learner, and eager to take on new challenges. * Committed to delivering exceptional guest experiences. Benefits * Hands‑on experience in one of Europe’s fast‑growing startups. * Opportunity to work on real projects with ownership from day one. * International, collaborative working environment with cross‑functional teams. * Team events and activities fostering a positive company culture. * Versátil and dynamic startup atmosphere. Ukio values diversity and inclusion and encourages applications from all backgrounds. #J-18808-Ljbffr

📌 Corporate Guest Experience Coordinator (España)
🏢 Jobtailor
📍 España