15 oct
|
Teleperformance
|
Barcelona
15 oct
Teleperformance
Barcelona
Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere This role is tailored for individuals who can navigate the complexities of the Middle East market, targeting companies with high potential and a tech-focused environment. Responsibilities - Make outbound customer calls to promote and sell services. - Create, maintain, and update a customer database with complete information. - Consolidate and build the customer base. - Record outbound call history and customer responses in detail. - Ensure consistent customer follow-up. - Monitor competitors' products or services and develop selling strategies. - Handle customer needs and inquiries. Specialized Skills for the Middle East Market - Middle East Market Knowledge: general understanding of the diversity of the Middle East market. Knowledge of cultural differences in the region. - Familiarity with MENA business practices and etiquette. - Middle East Communication Skills:
ability to communicate effectively with professionals from different Middle East countries. Understanding of the nuances of Arabic business communication. - Familiarity with formal and informal communication styles in the region. - Middle East Cultural Knowledge: multicultural sensitivity. Ability to build trust relationships with people from different cultural backgrounds. - Knowledge of the predominant values in the region. - Middle East Legal Knowledge: - Understanding of data privacy regulations in Middle East countries. - Familiarity with relevant business laws and regulations in the region. Desirable Skills - Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality - Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals - Communication: Exchanging information, ideas, and messages between individuals or groups through various channels
📌 Arabic speaking Sales Development Representative (Barcelona)
🏢 Teleperformance
📍 Barcelona