Description Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 22 countries with a commitment to delivering authentic and diverse hospitality experiences that bring people together worldwide. We are looking for a Reservation Agent to join our team at METT Hotel & Beach Resort Marbella - Estepona (Spain). Main Responsibilities * Handle client and travel agency requests with a proactive sales approach, ensuring a seamless and personalized experience. * Manage individual and group reservations, ensuring efficient and high-quality service. * Provide accurate information regarding rates, availability, and hotel services. * Coordinate with other departments to ensure a smooth guest journey. * Maximize upselling opportunities and optimize hotel occupancy.



Qualifications * Minimum 1 year of experience in the hospitality industry, preferably in a similar role. * Languages: Fluent in English and Spanish. Additional languages such as Arabic, French, or German are highly valued. * Strong communication skills and attention to detail. * Ability to work in a fast-paced, customer-focused environment. * Knowledge of hotel reservation and management systems (Opera, Fidelio, or similar). Benefits * Competitive salary above industry standards. * Exclusive discounts across all Sunset Hospitality Group venues. * Career growth opportunities within an international hospitality company. * Continuous training tailored to professional development. You can learn more about our company: https://www.metthotelsandresorts.com/marbella/es/ & https://www.sunsethospitality.com/ #J-18808-Ljbffr

📌 Reservation Agent (Estepona)
🏢 WebHR
📍 Estepona