Job Title Customer Experience Specialist (French-speaking) - On-site - Automotive Industry JL01 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Customer Experience Specialist (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What You Will Do In This Role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.



As an Customer Experience Specialist on our team, you will: * Lead structured follow-up and support calls with prospective customers after they’ve expressed interest in a product * Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction * Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences * Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams * Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects * Ensure all customer interactions align with the quality standards and premium positioning of the brand. Your Qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to

📌 Customer Experience Specialist (España)
🏢 Concentrix
📍 España