GR8_TECH builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. Our ambition drives us. Our people make it real. If you’re a challenger in spirit and a champion in action — join us. Why This Role Exists This role exists to protect, stabilize, and scale our high-value B2B platform partnerships. You’ll help us hit our long-term net revenue retention goals by turning complex iGaming client relationships into predictable, high-growth revenue streams while ensuring our product roadmap matches real market needs. What You’ll DriveStrategy & Business Growth * Own commercial growth plans and run regular business reviews to align on client goals,



execute commercial renewals, and identify upsell/cross-sell opportunities. * Defend and negotiate complex commercial proposals—including discounts, SLA compensations, and renegotiations—balancing client satisfaction with company profitability. * Analyze client ROI using CRM and BI data tools to proactively uncover unmapped revenue opportunities and optimize product adoption. Client Advocacy & Discovery * Translate client business metrics and organizational structures into actionable product and operational feedback for internal GR8_TECH teams. * Ambassador the customer's goals internally, while remaining realistic about platform capabilities and highlighting churn or integration risks early. * Gather raw customer feedback through direct communication and structured satisfaction surveys to continuous platform development. Delivery & Operational Excellence * Drive smooth platform onboarding for new

📌 Senior Account Manager (Extremadura)
🏢 GR8 Tech group
📍 Extremadura