Job Title: Customer Service Sales Representative (Dutch-Speaking) Hybrid HS03 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona ( Hybrid ), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.



* Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests * Fast and effective reply to inbound queries * Make outbound calls when necessary to solve issues with customers and different internal business units * Create quote and follow up with cross selling / up selling and a proactive and service attitude * Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained * Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fi

📌 Customer Service Sales Representative (España)
🏢 Concentrix
📍 España