Front Office (Cataluña)

Front Office (Cataluña)

15 oct
|
Sircle Collection
|
Cataluña

15 oct

Sircle Collection

Cataluña

Why this vacancy is available We are looking for a qualified receptionist to work at the Hotel Sir Victor in Barcelona to welcome as the ‘face’ of our company and ensure visitors receive a heartwarming greeting; a person who has the patience, personality and perseverance necessary to progress in this position and can improve experience of hotel guests. Job Description We are looking for a qualified receptionist to work at the Hotel Sir Victor in Barcelona to welcome as the ‘face’ of our company and ensure visitors receive a heartwarming greeting; a person who has the patience, personality and perseverance necessary to progress in this position and can improve experience of hotel guests. This Is What You’re Going To Do * Make the check-in and check-out for our guests. * Ensure timely and accurate customer service. * Handle complaints and specific customers’ requests. * Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns. * Inform clients of our hotel services, including breakfast and dining options.



* Promote all hotel amenities, conveniences and programs offered. * Communicate with Housekeepers, Maintenance and Restaurants Departments to provide an overall comfortable guest experience. Job Requirements * +2 years experience in a similar role in the hospitality industry. * Ability to communicate in English. * Be proactive, dynamic, and have a positive attitude. * Attentiveness and patience for customers. * Organizational and multitasking skills, with the ability to perform well in a fast-paced environment. * Team spirit Benefits & Fun * Immediate start * Substitution contract * Be part of a fast-growing, international, and innovative group. * Enjoy amazing discounts at our hotels and restaurants in Europe. * A day off to celebrate your birthday * A great team & leading hotel company. What We Do And Are Proud Of With our shared passion for hospitality, our team creates one-of-a-kind hotels, restaurants, sto

📌 Front Office (Cataluña)
🏢 Sircle Collection
📍 Cataluña

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