Job Title Sales Chat Advisor (English - speaking) – On-site – High Tech Industry - HE03 Job Description Experience the power of a game-changing career Passionate about finding your next big opportunity? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Sales Chat Advisor in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What You Will Do In This Role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As a Sales Chat Advisor on our team, you will: * Engage with B2B customers via live chat, email, and messaging platforms to understand their needs and recommend suitable HP products. * Demonstrate HP products and features via video call. * Convert inbound/outbound chat conversations into qualified leads and sales, helping to increase sales and market share. Identify upselling and cross-selling opportunities based on customer profiles. * Deliver excellent customer service by answering queries efficiently and confidently. * Maintain expert knowledge of HP’s offerings, market trends, and competitors. * Manage CRM records accurately, logging all interactions and pipeline stages. Support marketing campaigns, scriptwriting, translations, and training material development. * Assist with inventory reporting, merchandising, and occasional filming support, including possible after-hours tasks. * Handle multiple conversations professionally
📌 Sales Chat Advisor (España)
🏢 Concentrix
📍 España
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