Responsibilities * Connect with B2B customers via phone and email, providing service-oriented solutions. * Keep things organized by handling admin tasks and following up on questions and requests. * Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated. Requirements * Native-level proficiency in Danish (both spoken and written) and a good command of the English language. * A high school diploma or equivalent qualification is necessary. * Previous customer service experience is a bonus but not a deal-breaker. * Your communication skills should be on point for confidently interacting with customers. * You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.
* Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment. * Comfortable using computer systems and various software applications. * Ability to work versátil shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs. Hard Skills * Customer Service * Administrative Tasks * Problem Solving Soft Skills * Organizational Skills * Motivation * Interpersonal Skills Certifications & Qualifications * High School Diploma Or Equivalent #J-18808-Ljbffr
📌 Danish Customer Service Advisor (España)
🏢 NewCo Communications
📍 España
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