Responsibilities * Responsible for the management and Annual Recurring Revenue target (ARR) associated with all contracts and software subscriptions within a portfolio of site-based accounts * Lead onboarding, adopt, expand and renewal motions using data and workflow information from customer relationship management and data tools * Translate data and insights into customer value, leading to increased service contracts and software subscriptions * Collaborate with sales, distributors and business leads to identify new contract opportunities * Collaborate with sales, customer care and business unit on areas involving pricing, specification and product adaptations to maintain customer satisfaction Requirements * Bachelor's degree * 2 years of experience customer success, renewals (ARR), or inside-sales * Fluency in French, Spanish and English #J-18808-Ljbffr