French & Italian-Speaking It Support Specialist | Málaga

French & Italian-Speaking It Support Specialist | Málaga

15 oct
|
Worldwiders Recruitment
|
Málaga

15 oct

Worldwiders Recruitment

Málaga

French & Italian-Speaking IT Support Specialist | Málaga

Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.

-
- Possibility to work 2 days/week from home
- Salary 1.700 Gross monthly
- Fluent in French and Italian
- Locally based in Málaga
- Valid NIE and work permit, or an EU passport

Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores? Our client is looking for French& Italian-speaking professionals to join their IT Support team in vibrant Malaga

Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. You’ll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment.

What will you do?

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- Provide remote IT support to retail stores across Europe
- Troubleshoot hardware, software, applications and incidents
- Support retail store systems and POS environments
- Handle service requests and incidents following ITIL guidelines




- Document solutions and ensure accurate ticket handling
- Guide users towards self-service solutions
- Act as an advocate for users and their technical needs
- Contribute ideas to continuously improve the general IT Service Desk

What are we looking for?

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- Fluent French, Italian and English
- An interest in IT and technology
- Basic hardware and software troubleshooting skills
- Understanding of basic networking concepts
- Strong communication and interpersonal skills
- Analytical and solution-oriented mindset
- Proactive approach to problem-solving
- Comfortable with flexible working hours, including occasional weekends
- Previous experience xhfqzwm with POS systems is a plus , but not essential

What’s on offer?

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- Málaga-based position with 2 days/week from home
- Private health insurance after 6 months
- 25 vacation days + 10 national holidays
- €120 voucher to spend on the group’s

📌 French & Italian-Speaking It Support Specialist | Málaga
🏢 Worldwiders Recruitment
📍 Málaga

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