"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."
Sarena de Muro Mallorca Resort Destination by Hyatt is seeking a dynamic F&B; Pool Manager. In this role you will be responsible for delivering superior Food and Beverage Service and maximizing customer service. This position reports to the Director of F&B.;
Key Responsibilities
- Coordinating daily pool restaurant management operations
- Maintain high standards of high-quality control
- Oversee smooth operations in all areas, including the pool kitchen and bar areas
- Deliver superior food and beverage service and maximizing customer satisfaction
- Respond efficiently and accurately to restaurant customers
- Delegate responsibilities and supervise business operations
- Support in hiring, training, motivating, and coaching employees as they provide attentive, efficient service to pool customers, assess employee performance and provide helpful feedback and training opportunities




- Resolving conflicts or complaints from pool and bar customers and employees
- Monitoring store inventory activity and ensuring proper provisions
- Support Operations Managers to manage procurement/purchasing, vendor relations
- Provide effective and efficient processes and strategies to evolve revenues and controls on expenses (generate and manage cost reports)
- Support Operations Managers to establish and achieve business and profit objectives – Financial responsibility of the restaurant
- Ensure staff members follow company policies and procedures
- Other duties to ensure the overall health and success of the business

Qualifications
- Proven Leadership skills.
- Proven Food and Beverage management experience (Restaurant management)
- Preferred F&B; school diploma or degree in service management or related field
- Minimum 2 years in a Management/Assistant Management position
- Up to date with F&B; trends and best practices
- Knowledge of bar

📌 Pool Manager Sarena de Muro Resort (Alcudia)
🏢 Hyatt Hotels
📍 Alcudia