15 oct
|
Johnson Controls
|
Comunidad de Madrid
15 oct
Johnson Controls
Comunidad de Madrid
Billing & Order Entry AdminApplylocations: Las Rozas-Madrid-Spaintime type: Full timeposted on: Posted Todayjob requisition id: WD30274417You will play an active role in ensuring that our customers receive a first-class service experience. ¿No sabe con seguridad qué habilidades necesitará para esta posibilidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato. In addition, you work independently, in a structured manner and working on various contract administrative tasks. You will act as a partner for our sales and project management teams and be responsible for our install and service contracts. You will maintain a high level of customer service and answer contractual queries. Primary Duties: * Managing and processing orders. * Reviewing & managing contracts data in our ERP system and monitoring they are following company policies. * Processing data for new orders and order modifications. * Create billing invoices and credit notes. * Preparing & sending indexation renewal letters to customers.
* Requesting guarantees for the placed orders. * Completing commercial correspondence and supporting project managers with order related matters. * Communication verbally and in writing in English and Dutch or French or German or Italian. * Be the first point of contact for contractual questions from our customers. * Checking contracts and approvals in our CRM tool. * Support and manage dispute resolution. * Communicating proactively with clients. * Run calculations for customer offers. Job Requirements: Required: * Fluency in English and Spanish * Excellent verbal and written communication skills. * Ability to effectively communicate with internal and external customers. * Excellent proficiency with MS Office suite. * Effective time management, in order to meet deadlines. * A positive attitude and ability to provide an excellent customer service. * Ability to work independently and to carry out assignments to
📌 Billing & Order Entry Admin (Comunidad de Madrid)
🏢 Johnson Controls
📍 Comunidad de Madrid