Job Description Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience leveraging technology for marketing and driving innovative customer relationships. We are currently looking for a Technical Lead to join our team Main Tasks * Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions. * Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands. * Detect and notify risks in the technical management of project/client profitability. * Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. * Alerting and anticipating possible deviations to the Project Manager/Delivery Manager. * Ensure the fulfillment of the project's technical objectives. * Ensure compliance with the agreed software quality standards with Omega's Technical Management.



* Supervise the effort estimations of the development and support team during the testing phase of a project. * Collaborate with the PM/DM in project demos for the client. * Ensure the final delivery of technical documentation for a project. * Participate in the development and training of the technical team, advising them to improve their technical skills. * Identify possible technical Up & Cross Selling opportunities. * Identify possible methodological improvements for the technical team. * Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities. Required Experience * 3+ years participating in the full lifecycle of Salesforce.com implementations. * Experience in Salesforce.com projects. * Experience in the different modules: Sales Cloud, Service Cloud, Marketing Cloud, Experience with agile methodologies. * H

📌 Salesforce Technical Lead (Extremadura)
🏢 Dentsu
📍 Extremadura