Join Excis – A General Leader in IT Support & Infrastructure Services At Excis, we deliver world-class IT support solutions to enterprise clients across the globe. With operations in 190+ countries, 6,000+ engineers, and 200+ enterprise clients, we are committed to innovation, collaboration, and exceptional customer service. We're looking for a Field Service Engineer (Desktop Support) to join our team in Barcelona, Spain. If you're passionate about IT support, enjoy solving technical challenges, and thrive in a fast-paced enterprise environment, we'd love to hear from you Why Join Excis? - Operations in 190+ countries - Trusted by 200+ Enterprise Clients - Collaborative and supportive work environment Key Responsibilities - Deliver high-quality onsite and remote IT support for end users across assigned locations. - Provide first-line helpdesk and desktop support for hardware, software, and network-related issues. - Perform desktop lifecycle activities including imaging, deployment, configuration, troubleshooting, and hardware replacement.



- Diagnose and resolve technical issues using appropriate diagnostic tools and knowledge base documentation. - Manage user administration activities including Active Directory account management and access support. - Support and maintain local IT infrastructure, including: - Windows workstations - Servers - Printers - LAN/WAN connectivity - Basic network components - Support mobile devices running iOS and Android. - Conduct regular meeting room and AV equipment health checks to ensure operational readiness. - Coordinate with internal engineering teams and external vendors for deployments, upgrades, migrations, and technical implementations. - Act as the primary Point of Contact (POC) for local IT support. - Ensure all incidents and service requests are logged, tracked, and resolved within SLA using ServiceNow or equivalent ITSM tools. - Assist with IT asset management, inventory tracking, stock control, and documentation. - Prepare

📌 Onsite Support Engineer/ (Barcelona)
🏢 Excis Compliance
📍 Barcelona