Job Title: Customer Experience Specialist (Spanish-speaking) - On-site - Automotive Industry JL01 Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. Experience the power of a game-changing career. Want to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Experience Specialist in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry. Career growth and personal development. This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.



What you will do in this role. In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Customer Experience Specialist on our team, you will: * Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product. * Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction. * Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences. * Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams. * Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects. * Ensure all customer interactions align with the quality standards and premium posi

📌 Customer Experience Specialist (Barcelona)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Barcelona