Full Time | Valencia, Spain (On-site) or Brindisi, Italy (On-site) Location: Valencia, Spain or Brindisi, Italy Required Technical Skills Scope of Work: - Perform database administration tasks of MSSQL and open source databases; - Provide day-to-day support and maintenance of applications and tools for the UNICC and partners; - Resolve in a timely manner Tier-2 application issues and escalated Tier-3 issues to Designated focal points; - Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards; - Assist in applications structural changes required during system upgrades; - Assist in the deployment of tools and in the implementation of processes to assist in operational support; - Assist in responding to application-related queries from end users in remote locations; - Facilitate knowledge transfer to Tier-1 and deliver end-user training sessions on the application functionality. - Assist in the development and in the updating of software applications related documentation,



including technical documentation and system reports, attend operational and other meetings; - Provide standby and on-call 24×7 support, and work in shifts when requested; - Provide other ad hoc support either within your team or in other teams as required – this includes the participation in special projects or support to service delivery for short period of time on a part‑time or full‑time basis upon request from the senior management; - Perform other duties, as required. The resource MUST have the following skills and experience:: - 3 to 5 years of experience in application maintenance and general IT support; - Assist in deploying and maintaining cloud identity platforms based on client requirements. - Good working knowledge of client/server applications in a Windows/Linux environment; - Good working knowledge of Database Management; - Very good knowledge of English (both written and verbal) is required. - High scho

📌 Administrator Support Technician (Alcoy)
🏢 United ITs
📍 Alcoy