Key Responsibilities * Greets guests with a warm, magnetic welcome, setting the tone for an iconic, high‑energy experience. * Recognises and remembers guest preferences, maintaining meticulous service records to enable personalised interactions. * Takes and delivers food and beverage orders with accuracy and flair, ensuring dietary needs and special requests are thoughtfully considered. * Presents menus and offers tailored recommendations, combining product knowledge with guest preferences and ingredient availability. * Demonstrates a fearless commitment to service excellence, consistently upholding the Pacha Group’s elevated standards. * Embodies an in‑depth understanding of the Pacha Group’s iconic destinations, menus, events and signature concepts, enabling intuitive and confident guest engagement. * Uses strategic upselling techniques to highlight specials, promotions and experiences that enhance the guest journey and drive commercial success. * Takes ownership of guest concerns and requests, responding with poise and escalating to the head of department when necessary.



* Processes billing and payments seamlessly, in line with the Pacha Group’s financial control procedures. * Collaborates with fellow Pacha family members to curate an immersive dining atmosphere and ensure seamless flow of service. * Maintains flawless table set‑up and venue presentation, contributing to an alluring and organised environment. * Upholds world‑class hygiene and safety protocols, ensuring proper handling of utensils, equipment, and cleaning procedures. * Supports event execution, playing a key role in set‑up, guest flow, and breakdown of transformative dining experiences. * Attends team briefings and training sessions, contributing to collective growth, product knowledge, and service enhancement. What We’re Looking For * Previous experience of 1‑2 years in a luxury hotel environment as a waiter/waitress is a plus. * Previous experience in Forbes or LQA‑rated properties is advantageo

📌 Waiter/ Waitress (Gerona)
🏢 Pacha Group
📍 Gerona